IP Telephony: Is it secure?:
Securing your business has always been an important task. We keep all of our data under lock and key, you keep your accounts in secure locations and you train and develop your teams to be security concious. We all know that the fight to keep our clients and our business safe is never ending. This week I want to bring you attention to your phones, in particular the areas of your business where you are taking advantage of the power of VoIP. I have been watching the evolution of VoIP with interest since the start of my career in technology way back in the 90's. At the time I was working with an Avaya reseller who supplied the IP-Office system. Back then the networks we had could not really support VoIP and it has taken a little while for our networks to catch up and provide the service required to enable truly business class communications. Now VoIP is a well known communication platform and helps us to connect in the way it was always intended. What many Telecom providers might not have mentioned to you is exactly how easy it is to hack a VoIP call once it has left your network and the impact this can have on your business.
These days we are all familiar with hacking, and you do not need to be a celebrity to be a high profile target. Imagine the conversations happening across your business and what is involved. Take for example sales and finance teams discussing payment terms and details, highly secure information is being passed verbally on these calls every day. If you are hacked you could find account details, payment information and personal details are being stolen and used for someone else benefit. Where does this leave your business? With a breach you are unaware of, possibly out of PCI compliance and facing hefty fines!